Charlestown Named to the HomeCare Elite™ Top 25%

Charlestown retirement community has been named to the Top 25% of the 2012 HomeCare Elite™, a compilation of the top-performing home health agencies in the United States.

Now in its seventh year, the HomeCare Elite identifies the top 25 percent of Medicare-certified agencies and further highlights the top 100 and top 500 agencies overall.

Winners are ranked by an analysis of publicly available performance measures in quality outcomes, process measure implementation, patient experience (Home Health CAHPS), quality improvement, and financial performance.

“The 2012 HomeCare Elite winners demonstrate a commitment to providing patient-centered care and serving as leaders in the home health community.  Their success offers data-driven proof of being well-managed and high quality care providers to hospitals, managed care organizations, ACOs, and other potential referral partners across the healthcare continuum,” said Susan L. Henricks, President and COO of National Research Corporation, the parent company of OCS HomeCare. “Again, this year, we updated our methodology to reflect the rapidly evolving quality-focused healthcare landscape and national value-based purchasing trends. We congratulate Charlestown on being recognized as a top home care agency.”

Sherry Parrish, LCSW-C, is the Director of Resident Life for Charlestown, developed and managed by Erickson Living, and responsible for the Home Health team.

“The Home Health professionals at Charlestown are among the best in the nation, and it is a privilege to share their commitment to excellence in achieving positive outcomes and clinical service for our residents,” stated Ms. Parrish.  “We are particularly pleased that our residents have a very high level of satisfaction with the service they receive from our staff.  It takes a special team of dedicated and passionate professionals to perform at these high standards, and we are very proud of our clinical manager, Najah YaSin, RN, and her team of nurses, therapists and providers who exemplify these outstanding qualities.”

"HomeCare Elite recognition continues to gain importance given the increased regulatory mandates and the threat of shrinking reimbursement revenue. Home health agencies that have earned recognition among the HomeCare Elite demonstrated that they not only can adapt to an evolving marketplace but continue to excel in clinical, patient experience, quality improvement, and financial outcomes,” said Marci Heydt, Product Manager for the post-acute care business group of DecisionHealth.

The HomeCare Elite is the only performance recognition of its kind in the home health profession. The 2012 HomeCare Elite is co-sponsored by National Research Corporation (also known as OCS HomeCare), the leading provider of cross-continuum healthcare metrics and analytics, and DecisionHealth, the publisher of the industry’s most respected independent newsletter Home Health Line. The data used for this analysis were compiled from publicly available information. The entire list of 2012 HomeCare Elite agencies can be downloaded by visiting the National Research Corporation website at www.nationalresearch.com.

About Charlestown: Charlestown, managed and developed by Erickson Living, is a retirement community that provides worry-free living for America’s seniors-the country’s fastest growing population segment.  Erickson Living’s financial value and predictable monthly service fees provide residents across the country financial peace of mind.  Comprehensive health and wellness services, integrated into our continuum of care, lead to demonstrated resident benefits.  A robust complement of resident programs and facilities promote an engaged, fulfilling lifestyle that is reflected in resident satisfaction levels that exceed the industry average.  For more information, please visit www.ericksonliving.com.

About National Research Corporation and OCS HomeCare: OCS HomeCare is a product of National Research Corporation.  For more than 30 years, National Corporation (NASDAQ: NRCI) has been at the forefront of patient-centered care.  Today the company’s focus on empowering customer-centric healthcare across the continuum extends patient-centered care to incorporate families, communities, employees, senior housing residents and other stakeholders.

Currently recognized by Modern Healthcare as the largest patient satisfaction measurement firm in the U.S., National Research is dedicated to representing the true voice of patients and other healthcare stakeholders.  This integration of cross-continuum metrics and analytics uncovers insights for effective performance improvement, quality measurement, care transitions, and many other factors that impact population health management.  For more information, call 800-388-4264, write to info@nationalresearch.com or visit www.nationalresearch.com.

About DecisionHealth®: For over 30 years, DecisionHealth has served as the leading source for home health news, coding tools and resources, and training materials found in reputable products such as Home Health Line. Our unique blend of award-winning staff journalists and unmatched access to health care executives and industry experts enables DecisionHealth to provide solutions, tools, and guidance that are relied on by nearly 100,000 home health care and specialty physician practice professionals. For more information, please visit www.decisionhealth.com or call 877.602.3835.

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