Topbox announced today that Flyover Capital, a venture capital firm based in the Kansas City area, has made a significant investment in the company. Topbox’s cloud-based customer touchpoint intelligence software reveals the source of friction points in the buyer and customer experience across all communication channels. The company works with some of the best-known brands in the world including global retailers, major financial institutions, cable & internet providers, and telecommunications providers.
“Companies accumulate mountains of conversational feedback everyday through phone calls, chats, surveys, product reviews and more. It’s nearly impossible to look across all those channels and all that data to capture critical insights about products and services. We created Topbox to uncover customer and buyer friction points quickly and accurately across every customer communications channel,” said Jeff Yentis, President and Co-Founder of Topbox. “Having Flyover Capital as a strategic partner gives us the ability to sustain our growth while continuing to develop our disruptive technology.”
“We’re thrilled to add Topbox to the growing list of companies with operations in the Midwest in which we’ve invested,” said Keith Molzer of Flyover Capital. “It’s a very exciting time in the customer experience analytics space, and we believe that Topbox has the technology and team to help companies of all sizes and industries with this most important mission.”
Topbox’s development hub is located in Kansas City and the company attributes much of its success to rich, untapped talent pool in the metro area. Topbox plans to continue hiring in Kansas City as it expands its software and list of clients.
Topbox's customer touchpoint intelligence software reveals the source of friction points in the customer and buyer experience across every channel. With a SaaS subscription model, Topbox delivers an elegant solution that aggregates and synthesizes conversations to make omnichannel friction point discovery intuitive and fast. Customers are providing a mountain of feedback to your company. Hear what they are saying, with the award winning Topbox solution. For more information, visit http://www.topbox.io.
About Flyover Capital
Headquartered in Overland Park, Kansas, Flyover Capital is a seed and early-stage venture capital company. Founded in 2014, Flyover Capital's goal is to create the next generation of technology success stories in the 'flyover' region. Flyover Capital initiates investment to accelerate commercialization and provides a broad national and global network that aims to advance company positions. Flyover's experienced team applies operational expertise to identify and develop early-stage technology opportunities. The overarching philosophy can be summarized as active participation with driven entrepreneurs in flyover country working to achieve global exits. Learn more at flyovercapital.com. Please note, nothing herein constitutes a solicitation to invest in any products managed by Flyover Capital.