When the help desk phone rings at Think|Stack’s office in Fells Point, TJ Williams is at the ready, guiding clients through issue resolution.
“So far, what I’ve done is small stuff, because I’m still getting my feet wet,” says Williams, who started working as a Think|Stack help desk technician this past August. “I do simple computer work, but I’m getting there.”
Williams is one of the newest members of the tech firm’s 20-plus person team, but he has a history with the company that stretches beyond his recent start date. His first introduction to the company was through Year Up, a nonprofit that aims to close the opportunity divide by educating and helping place young people in jobs with partner companies.
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