St. John Properties, Inc., a Baltimore-based real estate development and management company, has promoted Crystal Halstead DelBorrell to Director of Property Administration and Maintenance Coordination. Formerly Property Management Assistant, Ms. DelBorrell has worked with the company since 2004.

In her new role, Ms. DelBorrell will support the day-to-day operations of the company’s national portfolio of more than 18 million square feet of commercial office, flex/R&D, retail and warehouse space which is managed by a staff of more than 40 property management employees. This includes tracking building repair and maintenance requests from clients that lease space from St. John Properties, managing workflow to assure quick service response times and following up on work orders, as well as property and lease administration. She will also assist in the coordination of client move-ins and expansions while acting as a liaison with the company and outside vendors.

“Our property management team employs proven strategies and programs designed to achieve 100 percent customer satisfaction throughout our entire portfolio,” explained William McFaul, Senior Vice President of Property Management for St. John Properties. “Crystal will perform a crucial role in this process by coordinating and tracking maintenance support requests. We are extremely impressed with her organization and communication skills, and this promotion reflects the extreme confidence we have in her to assume additional responsibilities. We place a high priority in communicating with our clients to maintain business environments that contribute to their success.”

Prior to joining St. John Properties, Ms. DelBorrell worked as a substitute teacher for the Frederick County Public School system, as well as with Zuckerman Gravely Management.

St. John Properties, Inc., founded in 1971, owns and has developed more than 18 million square feet of flex/R&D, office, retail and warehouse space in Maryland, Colorado, Louisiana, Nevada, Pennsylvania, Virginia, Utah and Wisconsin. For more information about the company, visit www.sjpi.com