Wires Crossed
Verizon’s move to upgrade the wiring used in its home-phone systems is drawing the ire of the Maryland People’s Counsel.
The telecom company is issuing notices to customers saying it plans to upgrade from copper wire to fiberoptic cable for home-phone use in areas including Towson, Columbia and Glen Burnie, as well as Rockville and Bethesda. There are no plans to bring fiber to Baltimore city.
The Office of the People’s Counsel reported multiple complaints about the letters, stating that the letters are misleading. In response, People’s Counsel Paula Carmody filed complaints about the plans with the state’s Public Service Commission and the Federal Communications Commission. The filing with the FCC calls for an investigation into Verizon’s plans, and suspension of the notices until the investigation is complete.
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